Privacy Policy

Data Controller

Jade Cox trading as 'Psychotherapy with Jade' is the data controller responsible for your personal data. Contact via contact@psychotherapywithjade.co.uk

Collected Personal Data

Website enquiries: Name, email address, information provided in your message. Therapy clients: Contact details, health information, session notes, emergency contact information, special category data relating to health. 

Purpose of Collecting Data

Responding to enquiries; providing psychotherapy servicesl maintaining clinical records; professional supervision; legal and safeguarding obligations.

Lawful Basis for Processing your Data

Data is processed in accordance with UK GDPR. The lawful bases for processing your data are: 

Contract - to provide psychotherapy services you have requested

Legitimate Interests - to response to enquires and manage the practice

Legal Obligation - to comply with record-keeping, safeguarding and professional standards

Explicit Consent - for processing sensitive health information, including details about your mental health, wellbeing and therapy sessions

How Long we Keep your Data

Clinical and personal records are retained in line with professional guidelines: For adult clients, 7 years from the date of last contact. All records are stored securely and confidentially. Once the retention period expires, data is securely destroyed. 

Who we Share your Data with

Your personal and clinical information is never sold to third parties. Data may be shared when legally required (i.e., safeguarding concerns or court orders) and with professional supervisors in anonymised form, to ensure the quality of therapy and support clinical practice. All sharing is done in compliance with UK GDPR and professional confidentiality standards.

Your Rights under UK Data Protection Law

You have the following rights regarding your personal data: Right of access (you can request a copy of the data we hold about you); Right to rectification (you can request corrections to inaccuracies or incomplete data); Right to erasure (you can request depletion of your personal data where applicable; Right to restrict processing (you can ask us to limit how we use your data); Right to complain (you can file a complaint with the Information Commissioner's Office if you believe your data has been mishandled).

How we Keep your Data Safe

Personal details and clinical data is stored securely at all times.